Human Resources – Tips and Services

Helpful Hints for Employees and Employers

EBA will always be available to answer any questions that you might have.  Below is a list of some of our most frequent questions.  Click on a link for an answer.  If you have 

Employee Questions

Frequently asked questions for Employees:

  • What do "voluntary benefits" mean?

  • Who pays for these benefits?

  • Can these products be purchase on an individual basis?
  • What products can be offered to me?
  • How do I file a claim?
  • How do I file a Wellness Claim?
  • Can I make changes to my policy?

Employer Questions

Frequently Asked Questions:

  • If I offer these benefits to my employees, are there any tax advantages for my business and/or my employees?
  • Is there a minimum participation requirement of my employees in order to offer these benefits?

  • How do my employees get enrolled in these products?
  • How does the payroll deduction process work?

Human Resources

Frequently asked questions from HR departments and Plan Administrators:

  • How does the payroll deduction process work?

  • I have a billing question, who do I contact?
  • How do I remove an employee who has been terminated?
  • Can I do my billing online?
  • Plan Administrator Guide

Tips and Information

Below you will find additional helpful information on products and services supplied from EBA:

  • How you can benefit from our WellCard
  • My son was in an accident, what my benefits did for my family
  • I've been diagnosed with a disease, what do I do now?
  • New Cancer Assist Product unveiled!